Are Pop-up Shops the Latest Retail Phenomenon?

Pop-up shops seem to be going mainstream this year. A Time.com story, Why Pop-Up Shops Are Hot, looks at this new retail business model.

While pop-ups have had a dubious reputation in the past, of being fly-by-night outfits, they have recently been gaining respectability. The main indoor retail mall here in Eugene, Oregon has had kiosks for several years, modeled after NYC push-carts, positioned down the center of the main walkways. Some of those businesses, such as mobile phone sales, earrings, and sunglasses shops, have been in business a long time, month in and month out. Others have been seasonal, e.g., holiday decorations, and calendars, sprouting in October or November, disappearing in January, and returning again a year later.

This year some big-name retailers are experimenting with pop-up locations. Toys “R” Us, American Eagle, The Gap, and J.C. Penney have been taking advantage of the numerous empty retail storefronts to test product lines, or new target markets, or to maximize exposure for seasonal selling. Shop owners are realizing that even a short-term rent is preferable to no rent at all.

So, perhaps, a pop-up shop might be just the ticket for you to start your new venture, requiring less startup capital, no long-term leases, in potentially high-traffic locations. However, don’t think that a short-term, quick start eliminates your need to plan. Planning your cash needs up front and watching your monthly cash flow is still important.

Steve Lange
Palo Alto Software

Customer Spotlight: Peters Path plans for philanthropy. And success

Most new businesses start out narrowly focused on the bottom line. With so much financial uncertainty in the market today, building philanthropy into a business plan can be a scary proposition. But that didn’t deter Christine Crowley Peters, President and CEO of Peters Path. Her philosophy is, “Don’t let fear hold you back.”

Christine Peters,

Christine Peters, President and CEO of Peters Path

Writing a business plan is like getting an MBA

Peters put that personal credo into action in 2008 when she left a career in cosmetology and started Peters Path Corporation, located in Atlanta, Georgia. The Peters Path website launched in March 2009, selling fashionable and hip clothing and providing customers with an opportunity to experience socially responsible shopping.

Peters Path is Christine’s first venture into entrepreneurship, and she says she found just planning the business to be quite a learning experience. When she started using Business Plan Pro to write her business plan, it broadened her ideas about her company. “Our business plan was developed as the primary tool for planning and managing our business. The process forced a rigor into both the breadth and depth of our thinking about the business. In many ways it led us into areas we might have preferred to defer, as they were difficult, time-consuming, and stressful. The education we got as a result feels like it would be an MBA.”

All that time spent was worth it. She says she and her partner, Vice President/CFO Ronda Balfe, work diligently to maintain the ‘for-profit/philanthropy’ business model they’ve adopted and have built into their business plan. “It was my focus and I made it fit. We do regular pro formas based on the data built in to our business plan. Further, the plan is a dynamic document which we flex with new information as it evolves.” In fact, says Peters, she has gone back to the software to update her plan so many times that the CD with her saved plan file “has scratch marks through all parts of it!”

Charities benefit from every sale

Peters Path donates a portion of the proceeds of every sale to non-profit organizations that promote equality and empowerment, fight poverty, aid those less fortunate, and foster community service. Customers choose from a select list of charities when they purchase online, letting the shopper select where they want their money to go. “Peters Path was started as a way for me to combine my love of fashion with philanthropic endeavors, which have played an important role in my personal life, and my children’s lives,” Peters says. The company’s products include comfortable, stylish clothing and unique, hip jewelry, from brands including Alternative Apparel, Johnny Was, Angel Court, Young Fabulous and Broke, DL1961 denim, and Acholi Beads, which are made from recycled materials in Uganda by women who fled the civil war. They also carry bamboo clothing, and Peters Path’s own label of organic T-shirts.

In addition to the money donated from each purchase, the company also holds online fundraisers, where 100 percent of the profits from the sales of their t-shirts are donated to a specific cause. A recent sale raised funds for Helping Children Worldwide and the Child Rescue Centre. In additional to aiding these charities financially, the company seeks to help raise awareness of their causes. “I know that everyone has the power to make a difference. Whether it is by purchasing a product, becoming active in your own community, volunteering your time… there are so many ways to help. We want to help others ignite their own flame and let their passion make the world a brighter place.”

Teamwork is a key to success

To be able to donate as much money as they do, Peters Path has to keep a watchful eye on spending. “We are operating on one corporate debit card, and only one credit card account with a $2,500 limit that has to be paid in full monthly. It is very difficult to operate with limited funds like that. I could never do that part of our business,” Peters say, praising Balfe for the skills she brings to the table. Peters is emphatic about the value of a good partnership that involves people with different skill sets working together. “She [Balfe] complements me perfectly, as we are very different, and she brings a perspective to the table that is vital and crucial to our existence — that of managing our finances and understanding our budget. She is the left brain and I am the right brain.”

Peters advocates doing “stress tests” on your business plan — she acknowledges that the term may have a negative association these days, but adds, “the concept is very important to every business. The factors to use to stress-test different business plans will obviously differ, but should be developed.” She suggests creating worst-case scenarios that are actually far worse than you would expect, reducing your best-case scenario numbers by 20%, even dropping income forecasts a significant amount to see just how much your business will handle. When you do this, you provide yourself with an idea of what your business would look like in a whole range of situations. And by planning for that range, you’ll be in a better situation should any one of those scenarios come to pass.

Learning from mistakes

Being an entrepreneur is a new experience for Peters and, as she says, “I’m loving it.” She says she actually enjoys the roller coaster ride that running a business can be — knowing that for every good day, there’s bound to be a bad one. “While hopefully there are many more victories than defeats, both are sure to transpire. The challenge, of course, is to be resilient after the knockdowns and keep increasing the ratio of victories.”

Peters has found great value in learning from her experiences, and from the people she brings in to help run her business. “When you fail in an area, which you will — I do regularly — learn from it and really consider how you will do it differently next time. It’s from my mistakes in my life that I have learned the most.”

Peters is a big believer in figuring out what you want to do and making it happen. She says there are all kinds of resources out there for people starting up businesses. “I have attended many classes given by SCORE, and their advice and informational resources are incredible. I would recommend starting there to anyone considering starting a business. If you spend some time researching small businesses, you will be amazed at what is out there and available to you.”

A final bit of advice from Peters is that it really doesn’t matter what you’ve done before or what you think you don’t know. “What matters is today and your desire to learn new things. You just have to learn how to combine [your fears] with perseverance, determination, and passion, and then let those emotions overpower fear and be your driving force.”

Forget finding a new job … make one!

The New York Times had an article last week about how laid-off workers are taking matters into their own hands. The article talks about when, in a recession, do people start thinking about starting a company vs. just sending out resumes and trying to get a job:

Economists say that when the economy takes a dive, it is common for people to turn to their inner entrepreneur to try to make their own work. But they say that it takes months for that mentality to sink in, and that this is about the time in the economic cycle when it really starts to happen — when the formerly employed realize that traditional job searches are not working, and that they are running out of time and money.

I know there are a lot of people in this boat right now – laid off for a few months, no prospects in sight, and money is starting to run out. If you find yourself in this situation, why not think about starting a new company? What do you have to lose? Think about what skills you bring to the table, what you are REALLY good at, and figure out what services or potential products you can offer to people. It’s better than sitting around waiting for something to happen to you. Funny how people say that the harder they work, the luckier they get!

Food for thought!

Sabrina Parsons aka Mommy CEO