If you can’t view the video here, then check it out on our YouTube channel along with the rest of our business and marketing focused videos.

Palo Alto Software’s YouTube Videos

The website, Business.gov is the U.S. Government’s official website for small businesses. The website provides access to Federal, state and local information to help business owners with key information including staying compliant with state and federal laws and regulations.

They also offer search tools and articles to help you start, manage and grow your business.

There’s a lot to find on the Business.gov website, be sure to check out all the features and helpful tools.

You can also find them on twitter at twitter.com/BusinessDotGov

‘Chelle Parmele
Palo Alto Software

In this particular video, Tim talks about how to start a sales forecast.

For more of Tim’s videos check out our business planning videos page or subscribe to our Palo Alto Software YouTube channel.

If you have a question for Tim, leave it in a comment here or email us at hello @ paloalto.com

‘Chelle Parmele

The challenging economy has encouraged many small businesses to test out email marketing in 2009. It’s simple, affordable and trackable after all. Maybe you started out with a “thank you for your business” message or you enticed customers with offers for repeat business and referrals. But the idea of creating a consistent e-newsletter to issue on a monthly basis seems daunting.

Well fear not, you can put a surprisingly compelling newsletter together with a small amount of information. In a recent Extreme Email Makeover session that VerticalResponse hosted, we found that many customers are putting too many offers together in a single email and calling them newsletters. The result, nothing stands out, it isn’t clear to the customer what action they should take, and over time recipients stop opening the emails. A great e-newsletter can be created with very basic information that is readily available. The key is a balance of information and offers (remember the “what’s in it for me” factor). Start by testing a newsletter format with 3 content sections and then increase to 5 over a series of a few months. Let your audience decide the right about of content with open and click through rates.

Easy E-newsletter Content Topics:
1) A Message from the Expert- A short paragraph from you to your audience or an introduction that drives recipients to your blog for a feature length article. Consider offering 5 Ways to Improve X in 2009. Include the first 2 lines of copy in your newsletter as a teaser and link to the full story on your blog for the full list

2) Customer Testimonial- A simple quote from a happy customer about how your product or service helped them or fixed a problem, a measurable result achieved, or link to a video testimonial that you host on YouTube.

3) An Offer- Do you have a white paper, discount, or promotion currently running to announce?

4) Event Schedule- Link to the event page on your website or directly to an industry event you plan to attend.

5) Quick Fact- What’s the post popular selling product last month? What do your customers view as the greatest challenge for them next year? Gather important insights and facts with a simple online survey tool and share results in each issue.

The final challenge is committing to frequency so that your audience will come to expect your newsletters. Write your first 3 issues at the same time. Line up 3 customer quotes, 3 notable events worth covering, and 3 facts to share from a single survey. Remember, this month’s event can become next month’s main article. That’s a formula for successful newsletters in 2009.

Back to the Fundamentals

Want to learn more tips from the experts at VerticalResponse? Attend the webinar! March 11th at 10 a.m. Pacific Time

There are a small number of early bird tickets still available for this inaugural business planning workshop.

Alan Gleeson
Palo Alto Software U.K.

This short article describes the concept of pitching in detail, and argues why pitches are not substitutes for business plans, before recommending some tips to ensure that your pitch hits all the right spots. Finally for some further information on what an elevator pitch is, visit Tim Berry’s article series on the Elevator Pitch at BPlans.com.

Alan Gleeson

Palo Alto Software UK

All interested teams must submit an Intent to Compete no later than February 13, 2009 to be eligible for the competition. Palo Alto Software is proud to once again sponsor the competition and provide all teams who submit an Intent to Compete by the February 13th deadline with a free download of Business Plan Pro Premier Academic Edition software.

If you meet the eligibility requirements and are interested in the opportunity, I would highly encourage you to submit an Intent to Compete. I attended the competition in 2007 and can honestly say it was an experience I will never forget. It is by far one of the best business plan competitions out there today.

Kristen Langham
Manager of Business Development
Palo Alto Software, Inc.

Bootstrapping your way to success.

Planning in times of uncertainty.

Business 101.

Alan Gleeson
Managing Director, Palo Alto Software (U.K.)

I spotted an advert in a recent edition of Newsweek which resonated strongly with me. The advert was placed by a company that clearly had one eye on the future, had identified a significant threat to a key supplier and had begun to put in place a number of clever activities in an attempt to protect this key supplier.

Who was the key supplier?

It is the humble honey bee, and the company in question is Haagen-Dazs.

Recognising that the ingredients it uses in its ice cream rely heavily on pollination by honey bees, Haagen-Dazs has set up a website which strives to raise awareness of the alarming decline in honey bees. The advert in Newsweek went one step further, consisting of an advert alongside a printed recyclable sheet embedded with wild flower seeds. The instructions suggested you ‘save a bee‘ by planting the page and watering it.

Not only is this a clever campaign that both engages and drives action, but also one that essentially carries no cost for the consumer. In economic terms it is a great solution to a real growing strategic problem, and also a very effective marketing ploy. For ice cream lovers the world over, it is also a very worthy cause!

Alan Gleeson
Palo Alto Software Ltd (U.K.)

…this is a book about developing bounce, a kind of true business confidence that brings its own special brand of resiliency…a book about accepting failure as a normal part of the process…when we possess bounce, we are able to move forward from any event – good or bad – to the next place where a decision can be made…above all bounce gets us ready for adventure.

I was expecting a book focused primarily on how to bounce back when you have a business failure, but instead it offered a much more global view. I especially liked that I was able to relate not only on a business level but also on a personal level. Filled with mini stories and examples of how different people have handled adversity and come out stronger, Bounce is a great combination of a business book and a motivational book, but it isn’t traditionally dry or sappy. Moltz has a very relaxed writing style, and one that I think many people can relate to and enjoy while reading this book.

Kristen Langham
Marketing Manager
Palo Alto Software